Cancellation Policy
Consumers have a fourteen-day right of withdrawal.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Fast Products UG (haftungsbeschränkt)
Steinfurter Straße 9
48366 Laer
Germany
Email: kontakt@fastproducts.de
Phone: +49 162 6053123
by means of a clear statement (e.g. a letter sent by post or an email) informing us of your decision to withdraw from this contract. You may use the model withdrawal form provided below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
Fast Products UG (haftungsbeschränkt)
Steinfurter Straße 9
48366 Laer
Germany
Email: kontakt@fastproducts.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following goods (*) / the provision of the following service (*):
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Ordered on (*) / received on (*):
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Order number:
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Name of consumer(s):
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Address of consumer(s):
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Signature of consumer(s) (only if this form is submitted on paper):
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Date:
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(*) Delete as appropriate.
Online Cancellation
You can conveniently exercise your right of withdrawal using the form below. After submitting the form, you will immediately receive confirmation by email that we have received your withdrawal request.
Alternatively, you can still submit your withdrawal request by email or post using the contact details provided above.